AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Build and run AI agents, teams and workflows without code
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
BE
Pricing model
Paid
Freemium
Pricing
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Community: free forever on your own server. Personal: €20/month billed yearly (€240/year) or €24/month billed monthly. Pro: €40.83/month billed yearly (€490/year) or €49/month billed monthly. Business: €165.83/month billed yearly (€1,990/year) or €199/month billed monthly. Enterprise: on quote. All
Key features
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
Create workflows with conditions, loops, and human approvals
AI Assistant builds teams from natural language descriptions
Knowledge bases and data tables for agent memory
Prompt Studio for testing and improving agent instructions
VibeApps for conversational user interfaces
Support for multiple AI providers
Community edition runs on your own server with Docker
Hosted cloud workspaces with no installation required
What makes it different
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
No coding required; build with natural language or visual drag-and-drop
Keeps human judgment in control; work returns to people for decisions
Open source Community edition with no time limit or cost
Choose where your data runs: your own server or hosted cloud
AI Assistant generates teams and workflows from plain English descriptions
Telvana
Agentivity™