Telvana vs Acenta

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Telvana compared with Acenta
Detail	Telvana	Acenta
What it does	AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations	Secure managed AI agent with models, browser, tools, and persistent files in one Agent Box
Stage	Not given	Not given
Founded	Not given	Not given
Based in	US	Not given
Pricing model	Paid	Freemium
Pricing	From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.	Bring your own agent: $15/month per Agent Box. Standard: $29/month per Agent Box with 130M model tokens per month. Smart: $49/month per Agent Box with 130M model tokens per month. All monthly plans include 7-day free trial. Pay by usage option available at $0.30 per 1M tokens on Standard or $0.75 on
Key features	Inbound voice agents answering calls 24/7 in English and Spanish Outbound call and SMS campaigns with contact list or API triggering AI SMS agent for text replies and campaigns Web chat widget for customer conversations Knowledge base integration and tool connections Call transfer to team members based on custom rules Call recording, transcription, summary and analytics Multi-workspace support for teams and BPOs API, webhooks and MCP server integration	24/7 cloud execution with persistent file storage Integrated browser and web research tools Team collaboration through OpenAgents Workspace Multiple device access (web, desktop, iOS, Android) Managed model access with automatic upgrades Full encryption and isolated runtime containers Bring your own model option (Claude, ChatGPT, or API key) No server setup required
What makes it different	Agents built and tested by Telvana team with customer input before going live Live deployment in days, not months Opt-in design lets callers choose AI without forced routing Resolves customer requests directly rather than just routing calls Complete call visibility with recordings, transcripts and analytics on every call	All-in-one agent environment: models, browser, tools, and storage in one managed box Works 24/7 in the cloud while you're away, on any device Private by design with no prompt-content logs stored Team collaboration with shared agent and files in one workspace Automatic model upgrades included with Standard and Smart plans
Community votes	0	0
DR (Domain Rating by Ahrefs)	13 +1 (up) since last check	Not checked yet no change since last check
Trust Flow (Majestic)	13	0
Citation Flow (Majestic)	25	0
Referring domains (Majestic)	33	0

5 details filled in for both companies.

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