AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
US
NL
Pricing model
Contact for pricing
Not given
Pricing
Not given
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
24/7 AI phone screening with recording and ATS sync
Candidate sourcing from databases and past applicants
Automatic interview scheduling without phone tag
License and certification verification against state databases
Integration with 50+ ATS and HRIS platforms
Customizable interview questions, voice, and branding
Real-time workflow configuration and AI customization
Support for all healthcare roles with specialized terminology
3-month pilot program before full rollout
Natural-sounding voice AI that identifies itself as AI assistant
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Purpose-built specifically for healthcare organizations and workflows
Handles all stages of recruiting from sourcing through verification
AI trained on healthcare terminology, credentials and role-specific requirements
Fast implementation with 2-3 weeks to go live
Enables 24/7 recruiting operations outside business hours
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks