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SwiftGuard vs FeedbackDots

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

SwiftGuard compared with FeedbackDots
DetailSwiftGuard logo SwiftGuardFeedbackDots logo FeedbackDots
What it doesNot given Visual feedback and QA, right where it happens
StageStartup Not given
Founded2026 Not given
Based inNL US
Pricing modelFree trial Freemium
PricingStarter €69/mo (150 call minutes/month, up to 10 minutes per call, 3 concurrent calls), Pro €199/mo (350 call minutes/month, up to 15 minutes per call, 6 concurrent calls), Scale €449/mo (1,000 call minutes/month, up to 20 minutes per call, 12 concurrent calls). Billed monthly ex VAT. Annual billing Starter (free): 25 tickets per month, 1 seat, 1 domain, API and MCP with up to 1,000 requests per month. Pro: $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, Linear, Jira, GitHub and Slack sync, webhooks, review links and client portal, 50,000 API
Key features
  • Answers all inbound calls 24/7 in your company name
  • Captures caller name, address, and problem through natural conversation
  • Books appointments directly into Google Calendar with real-time availability checking
  • Speaks in multiple languages with mid-call language switching
  • Call recordings and transcripts kept for 90 days
  • Live dashboard showing booked, callback, and missed calls
  • Supports concurrent calls (3, 6, or 12 depending on plan)
  • GDPR compliant with encrypted data storage
  • Drop a dot on any element to report issues
  • Automatic screenshot and annotation capture
  • Console logs and browser details
  • Session replay of the last 30 seconds
  • Smart triage and report grouping
  • Integration with Linear, Jira, GitHub, and Slack
  • Customizable widget with brand colors and theme
  • No SDK required, single script tag installation
  • API and MCP server access
  • Webhooks and review links
What makes it different
  • Built specifically for plumbing and heating trade call types—burst pipes, boiler breakdowns, emergency leaks, and service requests
  • No call centre—automated AI handles calls directly to you with no human intermediary
  • One booked emergency pays for a full month of service
  • Live in one day with minimal setup required
  • Captures technical context automatically without user effort
  • One-line installation with no SDK or build step required
  • Direct integration with team workflow tools
  • Visual feedback points directly on the product interface
  • Keeps users in product during feedback submission
Community votes00
DR (Domain Rating by Ahrefs)1 −7 (down) since last check10 +1 (up) since last check
Trust Flow (Majestic)04
Citation Flow (Majestic)1116
Referring domains (Majestic)12

5 details filled in for both companies.

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