| What it does | AI receptionist for insurance agencies that automates inbound calls and ensures 24/7 customer support
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Founded | 2023
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Lead qualification and routing to human agents
- Automatic appointment scheduling and calendar sync
- Call transcription and post-call note generation
- Insurance-specific terminology and workflows
- AMS integration with EZLynx, Momentum, QQCatalyst, AgencyZoom
- Quote intake automation
- Cross-sell opportunity identification
- Call recordings and compliance documentation
- Real-time transfer to human agents
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Purpose-built for insurance, not a generic AI chatbot
- Handles multiple calls simultaneously without missed calls
- SOC 2 Type 2 and GDPR compliant
- Deep integration with insurance agency systems
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 44 ▲ +1 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 29 | 0 |
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| Citation Flow (Majestic) | 35 | 0 |
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| Referring domains (Majestic) | 349 | 1 |
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Sonant
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