| What it does | AI Customer Service Agent for global brands
| Bug reporting and feedback widget for apps with built-in privacy masking
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| Stage | Established
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| Founded | 2021
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| Based in | Not given
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan for one person with email and live chat tickets; 7-day free trial of phone workflows including AI answering, calls, SMS, and live translation. Enterprise plans available with team seats, business numbers, SLA, SSO, and integrations (custom pricing). Extra credit packs available at $9.99, $
| Free plan: 1 project, 250 MB storage for attachments, 200 emails per month. Paid plans available quarterly or annually in advance.
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| Key features | - AI answers phone calls, SMS, email, WhatsApp, and live chat
- No-code builder with ready-made industry templates
- One-click integrations with Google Calendar, sheets, CRMs, help desks, and ecommerce platforms
- Unified inbox with human-AI collaboration
- Multilingual support with live translation
- Call recording and transcription
- Long-term memory for customer context
- Mobile app for business calls and follow-up
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - Works with 200+ leading global brands across retail, electronics, hardware, and other industries
- Industry-specific templates for retail, hospitality, medical spa, and professional services
- Seamless integration with existing CRMs, calendars, and business systems
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 50 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 15 | 0 |
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| Citation Flow (Majestic) | 34 | 0 |
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| Referring domains (Majestic) | 244 | 0 |
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