| What it does | AI Customer Service Agent for global brands
| App review management you don't have to watch
|
|---|
| Stage | Established
| Not given
|
|---|
| Founded | 2021
| Not given
|
|---|
| Based in | Not given
| NO
|
|---|
| Pricing model | Freemium
| Freemium
|
|---|
| Pricing | Free plan for one person with email and live chat tickets; 7-day free trial of phone workflows including AI answering, calls, SMS, and live translation. Enterprise plans available with team seats, business numbers, SLA, SSO, and integrations (custom pricing). Extra credit packs available at $9.99, $
| Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
|
|---|
| Key features | - AI answers phone calls, SMS, email, WhatsApp, and live chat
- No-code builder with ready-made industry templates
- One-click integrations with Google Calendar, sheets, CRMs, help desks, and ecommerce platforms
- Unified inbox with human-AI collaboration
- Multilingual support with live translation
- Call recording and transcription
- Long-term memory for customer context
- Mobile app for business calls and follow-up
| - Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
- Review analytics with topic, sentiment, release, and market comparisons
- Auto-publish or manual approval per reply rule
- Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
- MCP server integration with Claude, ChatGPT, and other AI agents
- Zendesk and Intercom integration for ticket creation from reviews
- RADAR AI agent to ask questions about reviews and get charts with source reviews
- Review translation and multi-language support
|
|---|
| What makes it different | - Works with 200+ leading global brands across retail, electronics, hardware, and other industries
- Industry-specific templates for retail, hospitality, medical spa, and professional services
- Seamless integration with existing CRMs, calendars, and business systems
| - Replies in 100+ languages with your team's tone preserved per language
- Reply Quality checks published replies against your scorecard before publication or after
- Customer data not used to train shared AI models
- Built to handle peak review volume with 1,000+ reviews per day
- Reviews from five app stores unified in one queue
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 50 ● no change since last check | 17 ● no change since last check |
|---|
| Trust Flow (Majestic) | 15 | 6 |
|---|
| Citation Flow (Majestic) | 34 | 30 |
|---|
| Referring domains (Majestic) | 244 | 90 |
|---|
Solvea
AppReply