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smao vs Prime Chat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

smao compared with Prime Chat
Detailsmao logo smao Prime Chat
What it doesAI phone assistant that answers calls, clarifies inquiries, and hands over to your team AI chatbots trained on your website, docs, and FAQs
StageStartup Not given
Founded2025 Not given
Based inDE Not given
Pricing modelFreemium Freemium
PricingPay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM Not given
Key features
  • Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows
  • Internal dashboard chat for simulating calls and testing knowledge database
  • Outbound calling: scheduled or event-based calls with clean tracking
  • Personal call transfer to the right contact person
  • Call transcripts: all conversations documented, traceable and exportable
  • Widgets for simple interfaces leading callers to the AI assistant
  • Knowledge database: answers from your own know-how, versioned and controllable
  • Support for 10+ languages including German and Swiss German
  • On-Premises deployment option on customer's Linux and Docker infrastructure
  • Train on website content, PDFs, and Q&A pairs
  • Streaming responses from your content
  • Team collaboration with role-based access
  • Integrations with WordPress, Shopify, Webflow, Zapier
  • Multiple installation methods
  • Google Gemini powered
What makes it different
  • No OpenAI or US AI subprocessors in conversation processing
  • Cloud hosting in Germany with GDPR and EU AI Act compliance
  • No AI training with customer data
  • Setup in minutes without technical knowledge required
  • 50 free minutes for testing without credit card
  • Grounded in your own content using retrieval-augmented generation
  • No hallucinations—chatbot only answers from approved content
  • Built for support teams with analytics and lead routing
  • Security-first design with JWT auth and injection defenses
  • Five-minute setup with single script tag
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)35 no change since last check14 no change since last check
Trust Flow (Majestic)122
Citation Flow (Majestic)265
Referring domains (Majestic)442

4 details filled in for both companies.

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