| Key features | - Train on website content, PDFs, Word documents, Notion pages, Google Docs, YouTube videos, audio files, spreadsheets, and plain text
- Automatic retraining on daily, weekly, or monthly schedule to keep content up to date
- Support for 95+ languages with automatic language detection
- Human handoff with full conversation context when needed
- Connect to CRM, helpdesk, calendar, REST APIs, and MCP servers for real-time data and actions
- Customizable appearance with colors, logo, name, welcome message, and personality
- Analytics dashboard showing conversations, satisfaction ratings, and knowledge gaps
- Deploy in one line of code without technical skills
- Support for multiple AI models including GPT, Claude, Gemini, and xAI Grok
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - Trains instantly on your business content in minutes without manual setup
- Handles complex tasks beyond answers like booking meetings, looking up orders, and creating leads
- Automatically communicates in customer's language across 95+ languages
- White-label solution for agencies to resell under their own brand and domain
- Comes with default responses and escalation rules so AI never makes things up
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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