Typed, always-valid fields with calibrated checks and calibrated decisions, in milliseconds
AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Paid
Not given
Pricing
$2 free credit per new account. Simo-1 Pro costs $0.03 per million input tokens, with output free.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Calibrated probabilities
Text, screenshot and video analysis
Millisecond latency
Agent security with Simo Guard
Visual QA assertions
Document and form reading
Video event detection
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
System 1.5 approach: one-pass reflex with calibrated probabilities and necessary deliberation
Calibrated probabilities you can threshold
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Simo
TheyDo Agent