Sidekick by OpenHand vs smao

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Sidekick by OpenHand compared with smao
Detail	Sidekick by OpenHand	smao
What it does	An AI companion for your telehealth visit	AI phone assistant that answers calls, clarifies inquiries, and hands over to your team
Stage	MVP	Startup
Founded	Not given	2025
Based in	Not given	DE
Pricing model	Free	Freemium
Pricing	Early access is free during the limited early access program.	Pay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM
Key features	Real-time conversation following during telehealth visits Medical term explanations Question suggestions during visits Visit recap and summary Desktop app for macOS and Windows	Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows Internal dashboard chat for simulating calls and testing knowledge database Outbound calling: scheduled or event-based calls with clean tracking Personal call transfer to the right contact person Call transcripts: all conversations documented, traceable and exportable Widgets for simple interfaces leading callers to the AI assistant Knowledge database: answers from your own know-how, versioned and controllable Support for 10+ languages including German and Swiss German On-Premises deployment option on customer's Linux and Docker infrastructure
What makes it different	Explains medical terminology in real-time during conversations No AI model training on identifiable health data	No OpenAI or US AI subprocessors in conversation processing Cloud hosting in Germany with GDPR and EU AI Act compliance No AI training with customer data Setup in minutes without technical knowledge required 50 free minutes for testing without credit card
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	3 −1 (down) since last check	35 no change since last check
Trust Flow (Majestic)	18	12
Citation Flow (Majestic)	19	26
Referring domains (Majestic)	56	44

6 details filled in for both companies.

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