AI assistant for client-facing teams that keeps client work from slipping through the cracks
Stage
MVP
Startup
Founded
Not given
2025
Based in
Not given
US
Pricing model
Free
Free trial
Pricing
Early access is free during the limited early access program.
Starter: $29.99/month or $25/month billed annually. Pro: $44.99/month or $37.50/month billed annually. Team: $49.99/seat per month or $41.67/seat per month billed annually.
Key features
Real-time conversation following during telehealth visits
Medical term explanations
Question suggestions during visits
Visit recap and summary
Desktop app for macOS and Windows
Keeps track of what's waiting on you and others across multiple accounts
Morning inbox brief by email or text showing what needs you and what is waiting on others
Follow-ups and nudges for threads waiting on other people
Extracts tasks and to-dos from email threads
Drafts replies in your voice for approval before sending
Reminders on web app, iOS app, by text, and by email
Connects to 30+ apps including Gmail, Outlook, Slack, HubSpot, and Salesforce
Runs routines and workflows on schedule or when matching mail arrives
Team management console with shared skills and rules
What makes it different
Explains medical terminology in real-time during conversations
No AI model training on identifiable health data
Each teammate gets their own AI assistant on one shared company bill
Drafts replies in your own voice based on your communication patterns, requiring approval before sending
Automatically prioritizes email by urgency, sender importance, and action required language
Reaches you multiple ways: web app, iPhone app, text message, Slack, and Claude
Tracks follow-ups with increasing urgency flags to prevent messages from slipping through
Sidekick by OpenHand
alfred_