Feedback form for installed software with version and environment data
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
GB
Pricing model
Freemium
Freemium
Pricing
Free plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans
Free: $0, 1 app, 50 submissions per month. Paid: $9 per month or $90 per year (two months free).
Key features
Answers from live store data
Order status verification
Team inbox for handoffs
Email notifications for handoffs
Light page speed impact
Customizable data access settings
No code installation
AI and team inbox included in all plans
Guardrails against fabricated discounts
Theme app embed installation
Embed widget or link for feedback collection
Automatically captures app version and environment data
Inbox with filters and version overview
Email forwarding
Customizable feedback form wording and types
Custom brand color on hosted page
CSV export and data deletion
Slack, Discord and webhook forwarding (paid)
Custom environment values and screen headings (paid)
Company logo on hosted page without badge (paid)
What makes it different
Live data answers that match current inventory and prices in real time
No code needed - install and enable through Shopify theme editor
Verified order lookups with privacy controls
One flat monthly price with AI and inbox included
No overage fees - conversation limits reset without extra charges
Automatic version and environment capture with feedback
Purpose-built for extensions, plugins and installed apps