Free plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans
Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
Key features
Answers from live store data
Order status verification
Team inbox for handoffs
Email notifications for handoffs
Light page speed impact
Customizable data access settings
No code installation
AI and team inbox included in all plans
Guardrails against fabricated discounts
Theme app embed installation
Paste reviews from any source
Three tone options: plain, apologetic, invite back
Edit and copy reply drafts before posting
No connection to review platforms required
Works with multiple review sites
No per-location limits or fees
Monthly AI draft allowance resets automatically
What makes it different
Live data answers that match current inventory and prices in real time
No code needed - install and enable through Shopify theme editor
Verified order lookups with privacy controls
One flat monthly price with AI and inbox included
No overage fees - conversation limits reset without extra charges
Manual control: users review and post replies themselves, not automatic
No account access required from review platforms
Built for diverse organizations including nonprofits and schools