| What it does | AI shopping assistant and team inbox for Shopify
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Not given
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| Founded | Not given
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| Based in | US
| US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - Answers from live store data
- Order status verification
- Team inbox for handoffs
- Email notifications for handoffs
- Light page speed impact
- Customizable data access settings
- No code installation
- AI and team inbox included in all plans
- Guardrails against fabricated discounts
- Theme app embed installation
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - Live data answers that match current inventory and prices in real time
- No code needed - install and enable through Shopify theme editor
- Verified order lookups with privacy controls
- One flat monthly price with AI and inbox included
- No overage fees - conversation limits reset without extra charges
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ▲ +2 (up) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 6 | 11 |
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| Citation Flow (Majestic) | 11 | 38 |
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| Referring domains (Majestic) | 2 | 685 |
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SayMaya
Denser