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SayMaya vs AppReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

SayMaya compared with AppReply
DetailSayMaya logo SayMayaAppReply logo AppReply
What it doesAI shopping assistant and team inbox for Shopify App review management you don't have to watch
StageNot given Not given
FoundedNot given Not given
Based inUS NO
Pricing modelFreemium Freemium
PricingFree plan: 100 conversations per month, 50 answered by AI; Starter: $29/month for 200 conversations per month, 100 answered by AI, 14-day free trial; Growth: $99/month for 800 conversations per month, 400 answered by AI, 14-day free trial; Pro: $299/month for 3,000 conversations per month, 1,500 ans Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
Key features
  • Answers from live store data
  • Order status verification
  • Team inbox for handoffs
  • Email notifications for handoffs
  • Light page speed impact
  • Customizable data access settings
  • No code installation
  • AI and team inbox included in all plans
  • Guardrails against fabricated discounts
  • Theme app embed installation
  • Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
  • Review analytics with topic, sentiment, release, and market comparisons
  • Auto-publish or manual approval per reply rule
  • Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
  • MCP server integration with Claude, ChatGPT, and other AI agents
  • Zendesk and Intercom integration for ticket creation from reviews
  • RADAR AI agent to ask questions about reviews and get charts with source reviews
  • Review translation and multi-language support
What makes it different
  • Live data answers that match current inventory and prices in real time
  • No code needed - install and enable through Shopify theme editor
  • Verified order lookups with privacy controls
  • One flat monthly price with AI and inbox included
  • No overage fees - conversation limits reset without extra charges
  • Replies in 100+ languages with your team's tone preserved per language
  • Reply Quality checks published replies against your scorecard before publication or after
  • Customer data not used to train shared AI models
  • Built to handle peak review volume with 1,000+ reviews per day
  • Reviews from five app stores unified in one queue
Community votes00
DR (Domain Rating by Ahrefs)6 +2 (up) since last check17 no change since last check
Trust Flow (Majestic)66
Citation Flow (Majestic)1130
Referring domains (Majestic)290

6 details filled in for both companies.

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