Enterprise AI agents that resolve customer calls the first time
Stage
Not given
Established
Founded
Not given
2017
Based in
Not given
US
Pricing model
Freemium
Contact for pricing
Pricing
Free plan: 3 identifications and 1 follow-up per day, basic value range, up to 200 saved specimens when signed in. Plus plan: $2.50 per month billed yearly ($29.99 annually) or $9.99 per month billed monthly; 100 requests a day shared across identifications and follow-ups, detailed price analysis, m
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Key features
Upload 1-3 photos of the same rock from different angles
AI-powered photo analysis to suggest rock matches
View visible clues, limitations and possible alternatives for each match
Follow-up questions about lookalikes and properties
Save photos, results and conversations to an account
Browse reference links to educational resources for suggested matches
Track daily identification allowance remaining
Price analysis and estimated value range for specimens
Conversation automation across voice, chat, and SMS
AI agents learn from best practices of existing agents
Deterministic guardrails prevent hallucinations
Conversation intelligence and analytics on 100% of calls
Greater than 99.95% uptime with redundancy
100s of pre-built system integrations
Natural-language editing for self-service agent management
Live deployment in weeks not months
Enterprise security and compliance controls
What makes it different
No sign-up or app download required to start identifying rocks
Photo-based identification with transparent uncertainty acknowledgment
Works on any device with a browser and internet connection
Mobile-friendly with camera option where supported
All photo tools share the same subscription and daily allowance
Resolves 50% of payment-related calls without human agents
Production-ready AI built from enterprise expertise, not trial-and-error
AI agents stay on-script and follow business processes 100% of the time
Delivery expertise with seasoned AI professionals embedded in your team
Learns continuously from every conversation to improve performance
Rock Identify
Replicant