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Rivvick vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Rivvick compared with Giov
DetailRivvick logo RivvickGiov logo Giov
What it doesAI-drafted replies to customer reviews AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
StageNot given Not given
FoundedNot given Not given
Based inUS Not given
Pricing modelFreemium Freemium
PricingFree: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
  • Paste reviews from any source
  • Three tone options: plain, apologetic, invite back
  • Edit and copy reply drafts before posting
  • No connection to review platforms required
  • Works with multiple review sites
  • No per-location limits or fees
  • Monthly AI draft allowance resets automatically
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
What makes it different
  • Manual control: users review and post replies themselves, not automatic
  • No account access required from review platforms
  • Built for diverse organizations including nonprofits and schools
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check2 no change since last check
Trust Flow (Majestic)00
Citation Flow (Majestic)00
Referring domains (Majestic)01

5 details filled in for both companies.

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