AI agent grounded in customer journey context for enterprise CX operations
Stage
Growing
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Paid
Not given
Pricing
Not given
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Run agents with Python tools
Deploy agents as MCP servers
Validate structured inputs and outputs
Inspect run results and artifacts
Secrets management
24-hour result retention
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
No subscription or idle charges for usage-based pricing
Zero markup on model tokens
Hosting included with deployment
Available through MCP clients like Claude and Codex
Full visibility into agent execution and results
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Recurse
TheyDo Agent