| What it does | AI Answer Agent for Slack that answers repetitive questions from your team using your documentation
| AI agents for customer support, sales, and lead capture across chat, email, and voice
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| Stage | Not given
| Startup
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| Founded | 2022
| 2025
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| Based in | US
| US
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| Pricing model | Paid
| Freemium
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| Pricing | Proof of Concept: $1,000 for 2 months. Annual Pro: Starting at $6,000/year ($5/user/month paid annually). Enterprise+: Starting at $20,000/year ($15/user/month paid annually).
| Hobby $39/month (yearly) or $49/month (monthly) for chat only with 1,000 message credits; Standard $119/month (yearly) or $149/month (monthly) for chat and voice at 16¢/min talk and 5¢/min transfer with 12,000 message credits; Pro $399/month (yearly) or $499/month (monthly) with 40,000 message credi
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| Key features | - Instant answers from Slack with 3.2-second response time
- Integrations with Google Drive, Confluence, Notion, Salesforce and 10+ other platforms
- Answer verification and control by knowledge experts
- Duplicate detection and answer insights
- Performance dashboard tracking automation rate and question performance
- Escalation workflow to route unanswered questions to human experts
- Knowledge capture and FAQ creation from chat conversations
- Role permissions and access controls
- Customizable agent prompts and behavior settings
| - Website chat with AI-powered customer support
- Email support agent that reads full conversation threads
- Voice agent that answers phone calls and handles conversations
- Procedures to train agents on specific workflows
- Helpdesk for escalating complex issues to humans
- Email campaigns that agents write and respond to
- Voice campaigns for outbound calls
- Integrations with Shopify, Stripe, Zendesk, and other tools
- Copilot to analyze conversations and customer needs
- Multi-channel deployment across chat, email, voice, Slack, WhatsApp
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| What makes it different | - 99.99% accuracy on verified answers with expert control
- Usage-based pricing without expensive per-seat licenses
- Continuous learning that improves automation rates over time
- Measurable ROI with 90% of repetitive questions auto-answered
| - Single AI agent works across all channels (chat, email, voice) with consistent knowledge and brand voice
- No-code builder lets you train agents on your data in minutes without engineering
- Agents hand off complex issues to humans automatically with full conversation context
- Scales to 24/7 customer support without adding team headcount
- Built for support teams, not replacing them but working alongside existing helpdesks
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
| Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 49 ▲ +1 (up) since last check | 26 ● no change since last check |
| Trust Flow (Majestic) | 22 | 7 |
| Citation Flow (Majestic) | 37 | 20 |
| Referring domains (Majestic) | 362 | 118 |