| What it does | AI Answer Agent for Slack that answers repetitive questions from your team using your documentation
| AI chatbot platform for websites trained on your business data
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| Stage | Not given
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| Founded | 2022
| 2022
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| Based in | US
| GB
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| Pricing model | Paid
| Free trial
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| Pricing | Proof of Concept: $1,000 for 2 months. Annual Pro: Starting at $6,000/year ($5/user/month paid annually). Enterprise+: Starting at $20,000/year ($15/user/month paid annually).
| Essential $33/month (or $39 billed monthly): 2 chatbots, 2,000 message credits/month, 2,500 crawl pages. Business $75/month (or $89 billed monthly): 5 chatbots, 5,000 message credits/month, 5,000 crawl pages. Premium $165/month (or $199 billed monthly): 10 chatbots, 10,000 message credits/month, 7,5
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| Key features | - Instant answers from Slack with 3.2-second response time
- Integrations with Google Drive, Confluence, Notion, Salesforce and 10+ other platforms
- Answer verification and control by knowledge experts
- Duplicate detection and answer insights
- Performance dashboard tracking automation rate and question performance
- Escalation workflow to route unanswered questions to human experts
- Knowledge capture and FAQ creation from chat conversations
- Role permissions and access controls
- Customizable agent prompts and behavior settings
| - Multi-channel deployment across websites, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, and email
- Upload documents, PDFs, CSV files, and websites for training data
- Choice of AI models from OpenAI, Anthropic, and Google
- Live chat with human handover and seamless conversation transfer
- Automated translations supporting around 95 languages
- Automatic retraining to keep chatbot knowledge up-to-date
- Chat history and conversation logging for all chatbot interactions
- Bot personas and customizable prompts to change bot character and purpose
- Military-grade encryption for uploaded data security
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| What makes it different | - 99.99% accuracy on verified answers with expert control
- Usage-based pricing without expensive per-seat licenses
- Continuous learning that improves automation rates over time
- Measurable ROI with 90% of repetitive questions auto-answered
| - No-code platform requiring no technical expertise, allowing anyone to build AI chatbots in minutes
- Multi-channel deployment enabling single chatbot to work across websites and messaging platforms
- Seamless handover to human agents when chatbot encounters questions outside its knowledge
- Automated lead capture and collection from conversations with export capabilities
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
| Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 49 ▲ +1 (up) since last check | 62 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 22 | 21 |
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| Citation Flow (Majestic) | 37 | 33 |
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| Referring domains (Majestic) | 362 | 1123 |
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Question Base
FastBots