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Perbene vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Perbene compared with Giov
DetailPerbene logo PerbeneGiov logo Giov
What it doesAI receptionist that answers calls, books appointments, and manages customer relationships for service businesses AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
StageStartup Not given
Founded2026 Not given
Based inCA Not given
Pricing modelPaid Freemium
Pricing$99 CAD per month plus $8 CAD per appointment booked (never more than $349 CAD per month). 14-day free trial with no card required. Founding offer: the first 25 businesses pay no monthly fee for 6 months, only their bookings. Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
  • Answers phone calls, texts, WhatsApp, web chat and email in one customer history
  • Automatically books appointments on your calendar with reminders and confirmation texts
  • Handles service requests and triages emergencies 24/7
  • Replies to Google reviews and turns good reviews into posts
  • Qualifies leads by asking about timeline, budget and requirements
  • Sends outreach emails from your own mailbox with your approval
  • Detects caller language and responds in English, French or Spanish automatically
  • Includes 8,000 credits per month across all channels (about 350 calls)
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
What makes it different
  • All seven team roles included in one plan with no add-ons or per-seat charges
  • Picks up calls in under 2 seconds with natural-sounding AI that callers believe is human
  • Uses advanced voice synthesis and handles all communication from your own mailbox in your name
  • Capped pricing model: never pay more than $349 CAD per month regardless of booking volume
  • No hardware, no software installation, no phone number change needed, setup under 5 minutes
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes00
DR (Domain Rating by Ahrefs)10 +4 (up) since last check2 no change since last check
Trust Flow (Majestic)00
Citation Flow (Majestic)130
Referring domains (Majestic)21

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