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Perbene vs Cosmo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Perbene compared with Cosmo
DetailPerbene logo PerbeneCosmo logo Cosmo
What it doesAI receptionist that answers calls, books appointments, and manages customer relationships for service businesses AI virtual receptionist for phone, web, and front desks
StageStartup Established
Founded2026 2016
Based inCA DE
Pricing modelPaid Not given
Pricing$99 CAD per month plus $8 CAD per appointment booked (never more than $349 CAD per month). 14-day free trial with no card required. Founding offer: the first 25 businesses pay no monthly fee for 6 months, only their bookings. Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
  • Answers phone calls, texts, WhatsApp, web chat and email in one customer history
  • Automatically books appointments on your calendar with reminders and confirmation texts
  • Handles service requests and triages emergencies 24/7
  • Replies to Google reviews and turns good reviews into posts
  • Qualifies leads by asking about timeline, budget and requirements
  • Sends outreach emails from your own mailbox with your approval
  • Detects caller language and responds in English, French or Spanish automatically
  • Includes 8,000 credits per month across all channels (about 350 calls)
  • Voicebot for inbound call answering with natural conversations in 45+ languages
  • Chatbot with consistent answers across channels using shared knowledge base
  • Structured capture of contact details and callback requests
  • Intelligent call routing with full conversation context
  • Receptionist kiosk for on-site customer service
  • Self-service platform configuration without technical setup
  • Operator for automatic knowledge-base call routing
  • Support for custom avatars and advanced customization
  • One-line code integration for website embed
What makes it different
  • All seven team roles included in one plan with no add-ons or per-seat charges
  • Picks up calls in under 2 seconds with natural-sounding AI that callers believe is human
  • Uses advanced voice synthesis and handles all communication from your own mailbox in your name
  • Capped pricing model: never pay more than $349 CAD per month regardless of booking volume
  • No hardware, no software installation, no phone number change needed, setup under 5 minutes
  • Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
  • Made in Germany and Austria with GDPR-compliant data handling
  • Rooted in over a decade of robotics and AI expertise
  • Hands over complex cases with full context to reduce employee ramp-up time
Community votes00
DR (Domain Rating by Ahrefs)10 +4 (up) since last check40 no change since last check
Trust Flow (Majestic)05
Citation Flow (Majestic)1326
Referring domains (Majestic)228

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