AI agent that unlocks customer behavior patterns and boosts profit
Enterprise AI agents for customer and employee experience automation
Stage
Established
Established
Founded
2020
2016
Based in
US
US
Pricing model
Contact for pricing
Contact for pricing
Pricing
Not given
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Key features
Real-time behavioral analytics and insights
Integration with existing digital systems and APIs
Predictive modeling for top-performing products and revenue
Personalized customer recommendations
Inventory and workforce optimization
Pricing and UX optimization actions
Campaign strategy recommendations
QR menu system compatibility
Closed-loop learning system
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
What makes it different
Trained on 40M+ hours of real interaction data over 5+ years, with industry-specific vertical priors
Proprietary behavior data model with guardrailed auto-apply actions
Proven average profit increase of 22% with $14M+ demonstrated in results
Multi-industry application across hospitality, e-commerce, retail, delivery, and finance
Decision engine approach with business owner control over final recommendations
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Pardon AI
Yellow.ai