AI agent that unlocks customer behavior patterns and boosts profit
AI agent grounded in customer journey context for enterprise CX operations
Stage
Established
Established
Founded
2020
2016
Based in
US
NL
Pricing model
Contact for pricing
Not given
Pricing
Not given
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Real-time behavioral analytics and insights
Integration with existing digital systems and APIs
Predictive modeling for top-performing products and revenue
Personalized customer recommendations
Inventory and workforce optimization
Pricing and UX optimization actions
Campaign strategy recommendations
QR menu system compatibility
Closed-loop learning system
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Trained on 40M+ hours of real interaction data over 5+ years, with industry-specific vertical priors
Proprietary behavior data model with guardrailed auto-apply actions
Proven average profit increase of 22% with $14M+ demonstrated in results
Multi-industry application across hospitality, e-commerce, retail, delivery, and finance
Decision engine approach with business owner control over final recommendations
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Pardon AI
TheyDo Agent