AI agent that unlocks customer behavior patterns and boosts profit
AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Stage
Established
Not given
Founded
2020
Not given
Based in
US
US
Pricing model
Contact for pricing
Paid
Pricing
Not given
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Key features
Real-time behavioral analytics and insights
Integration with existing digital systems and APIs
Predictive modeling for top-performing products and revenue
Personalized customer recommendations
Inventory and workforce optimization
Pricing and UX optimization actions
Campaign strategy recommendations
QR menu system compatibility
Closed-loop learning system
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
What makes it different
Trained on 40M+ hours of real interaction data over 5+ years, with industry-specific vertical priors
Proprietary behavior data model with guardrailed auto-apply actions
Proven average profit increase of 22% with $14M+ demonstrated in results
Multi-industry application across hospitality, e-commerce, retail, delivery, and finance
Decision engine approach with business owner control over final recommendations
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call
Pardon AI
Telvana