AI agent grounded in customer journey context for enterprise CX operations
Stage
Startup
Established
Founded
Not given
2016
Based in
CA
NL
Pricing model
Freemium
Not given
Pricing
Free Explore tier with no card required; Basic at C$9.99/month (C$4.99 first month); Pro and Premium tiers with higher AI usage and premium features. 7-day free trial available.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
25 specialised AI copilots
Daily briefings personalised to your information
Unified AI memory across all conversations
Integration with Google Workspace and Microsoft 365
Live connections to Notion and GitHub
Voice interface
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
One connected AI brain across all five life areas instead of separate tools
Specialised copilots with shared context rather than one generic chat window
Personalised daily briefings built from your own connected data
Persistent memory that gets smarter every week
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Panzoe
TheyDo Agent