AI agent grounded in customer journey context for enterprise CX operations
Stage
MVP
Established
Founded
Not given
2016
Based in
US
NL
Pricing model
Not given
Not given
Pricing
Free app. Cloud models (Claude, ChatGPT, Gemini) require your own paid plan with those services.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Run local AI models with no internet required after download
Model store ranked for your specific Mac's performance
Chat interface in the macOS notch
Image and video generation with open models like FLUX and SDXL
Voice control in 100+ languages with head gestures support
Cloud model integration with Claude, ChatGPT, and Gemini
Dictation in any app using speech-to-text
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Models ranked specifically for each Mac's performance and memory
Native Mac app built in Swift, not Electron
Completely free with no subscription or tracking
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Outmake
TheyDo Agent