AI agent workspace that turns ideas into finished, editable work
AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
SG
NL
Pricing model
Freemium
Not given
Pricing
Free plan with 50 one-time welcome credits and 1 GB cloud storage. Otter Solo: $16/month (billed yearly, regularly $19/month) with 2,000 credits/month and 5 GB cloud storage. Otter Squad: $39/month (billed yearly, regularly $49/month) with 5,500 credits/month and 50 GB cloud storage. Otter Colony: $
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Retains context across projects and files
Acts across tools and connected services
Adapts to user preferences and patterns
Works across web, desktop, and mobile
AI PPT generation with GPT Image 2
Editable results after generation
Multiple AI model support
Data privacy and security controls
Cloud computer resources
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Works for you instead of just chatting—retains memory, orchestrates agents, and carries tasks across steps
Keeps project context organized in one workspace rather than scattered across chats
Delivers editable, finished results instead of just raw outputs
Learns from your work and adapts to your preferences over time
Built for resilience with error recovery and approval controls
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks