| What it does | AI-powered review management that drafts personalized replies to Google reviews in seconds
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | MVP
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| Founded | Not given
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| Based in | US
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| Pricing model | Freemium
| Freemium
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| Pricing | Noob: Free (5 AI replies/month, basic alerts). Chad: $30/month or $24/month annual (saves $72/year) with unlimited AI replies. GigaChad: $99/month or $79/month annual (saves $240/year) with team features and competitor tracking.
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Instant email alerts when new reviews arrive
- AI-drafted personalized replies in owner's voice
- Real-time review monitoring 24/7
- Dashboard analytics with reply rate and rating trends
- Customizable alert preferences by star rating
- Competitor tracking for nearby businesses
- Review generation via QR code and SMS links
- AI tone learning that adapts to owner's voice
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Detects and alerts for new reviews in under 60 seconds
- Generates personalized AI replies in 8-12 seconds, not templates
- Built specifically for solo small business owners, not enterprises
- Businesses using it see 0.2★ rating improvement within 90 days
- Every reply requires owner approval before posting; no auto-posting by default
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 3 ▲ +2 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 6 | 0 |
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| Citation Flow (Majestic) | 25 | 0 |
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| Referring domains (Majestic) | 10 | 1 |
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