Free plan: 3 identifications and 1 follow-up per day, basic value range, up to 200 saved specimens when signed in. Plus plan: $2.50 per month billed yearly ($29.99 annually) or $9.99 per month billed monthly; 100 requests a day shared across identifications and follow-ups, detailed price analysis, m
Key features
24/7 customer support across multiple channels
Integration with business tools like Shopify
Works on website, messaging apps, and AI assistants
Unified conversations inbox
Review and approve customer actions before execution
Conversation analytics and outcomes tracking
Conversation history storage
Custom branding options
Workspace spending controls
Priority support for Scale plan
Upload 1-3 photos of the same rock from different angles
AI-powered photo analysis to suggest rock matches
View visible clues, limitations and possible alternatives for each match
Follow-up questions about lookalikes and properties
Save photos, results and conversations to an account
Browse reference links to educational resources for suggested matches
Track daily identification allowance remaining
Price analysis and estimated value range for specimens
What makes it different
One assistant handles the entire customer journey from discovery to support
Deploys across website, product, ChatGPT, Claude and messaging apps
Customers remain in control with required confirmations before actions
Clear tracking from conversation to completed task
No sign-up or app download required to start identifying rocks
Photo-based identification with transparent uncertainty acknowledgment
Works on any device with a browser and internet connection
Mobile-friendly with camera option where supported
All photo tools share the same subscription and daily allowance