AI agents for field service, technical support, and customer care
AI agents for specific business functions that rehearse tasks as test runs before execution
Stage
Established
Not given
Founded
2020
Not given
Based in
US
DE
Pricing model
Contact for pricing
Paid
Pricing
Not given
Roles range from € 99 to € 499 per month excluding VAT, with included monthly tasks varying by role: Administrative Assistant and Association Secretary at € 99/mo (40-45 tasks); Secretary at € 109/mo (50 tasks); Process Documentation and Planner at € 129/mo (15-40 tasks); Customer Service at € 229/m
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Pre-built roles from a catalogue (31 roles)
Fingerprint verification on approval (SHA-256)
Full audit trail of proposals, test runs and approvals
Integration with 12+ pre-connected services
Custom REST API and MCP server connections
Servers in Germany within EU
AI Act compliance file (limited risk classification)
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
Test runs show actual outcomes with no side effects before real execution
No automatic approvals—every proposal requires explicit human approval
Approved test run and execution count together as one task, not two
Declined proposals are free and don't count against quota
Neuron7
Stilops