| What it does | AI agents for field service, technical support, and customer care
| Communication infrastructure for AI agents
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| Stage | Established
| Not given
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| Founded | 2020
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free plan: 1 connected account, 25 actions a day (50 with card on file), no card required. Pay as you go: $9 per connected account per month with 1,000 actions per account included, then $5 per 1,000 additional actions, $4 per 1,000 above 100,000 and $3 per 1,000 above 1,000,000 in a month.
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| Key features | - Service Expertise Graph built from case history
- Step-by-step diagnostic guidance adapted to technician role and experience
- Predictive issue identification
- Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
- Real-time learning and improvement from each case closed
- Multi-region service standardization
| - One inbox for multiple channels (Instagram, WhatsApp, LinkedIn, Messenger, TikTok)
- Scheduled messages with local time and working hours control
- Auto-replies and routines triggered by keywords or time
- Comment-to-DM and comment reply handling
- Hand-over conversations to team members
- Pause and approval controls for all sending
- Follow-ups that stop when recipient replies
- Daily limits, natural pacing and warm-up for new accounts
- Post and schedule publishing on Instagram and LinkedIn
- Multi-account management with per-account limits
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| What makes it different | - Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
- Improves with every resolution, creating institutional knowledge at scale
- Fast deployment of weeks, not months, with pilots running quickly
- Levels the playing field so newly onboarded technicians match experienced ones
| - Integrates with any AI agent (Claude, ChatGPT, Grok, Cursor, Codex) without requiring code
- Automatically enforces platform safety limits to reduce account restriction risk
- Full user control with drafts, pause and team hand-over options
- Free plan with no card required and no end date
- Supports AI-driven lead generation and customer support workflows
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 48 ▲ +1 (up) since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 15 | 4 |
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| Citation Flow (Majestic) | 35 | 22 |
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| Referring domains (Majestic) | 249 | 16 |
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