| What it does | AI agents for field service, technical support, and customer care
| Turn YouTube tutorials into AI-ready skills
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| Stage | Established
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| Founded | 2020
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free: 1 generation per day, SKILL.md output, YouTube transcript extraction, markdown export. Pro: $9 per month or $76.50 per year, includes 150 forges per month and all five outputs (Skill, SOP, Prompts, Agent config, Transcript), download all assets as ZIP.
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| Key features | - Service Expertise Graph built from case history
- Step-by-step diagnostic guidance adapted to technician role and experience
- Predictive issue identification
- Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
- Real-time learning and improvement from each case closed
- Multi-region service standardization
| - Automatic YouTube transcript extraction from public videos
- SKILL.md generation with step-by-step skill files
- SOP.md and standard operating procedure generation
- Optimized AI prompt generation
- Agent configuration file generation
- AI-assist mapping with workflow segmentation
- Built-in editor for reviewing and editing generated assets
- REST API access for programmatic skill generation
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| What makes it different | - Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
- Improves with every resolution, creating institutional knowledge at scale
- Fast deployment of weeks, not months, with pilots running quickly
- Levels the playing field so newly onboarded technicians match experienced ones
| - Automatic workflow segmentation and AI-assist mapping from video transcripts
- Multiple export formats ready for deployment into AI platforms
- Claude-powered analysis engine for intelligent workflow understanding
- Timestamped transcript links for verification and refinement
- Quality scoring on clarity, specificity, safety, and testability
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 48 ▲ +1 (up) since last check | 1 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 15 | 0 |
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| Citation Flow (Majestic) | 35 | 0 |
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| Referring domains (Majestic) | 249 | 0 |
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Neuron7
SkillForge