AI agents for field service, technical support, and customer care
Private AI for regulated firms with data kept in your country or on your own servers
Stage
Established
Not given
Founded
2020
Not given
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Per seat per month: €19 with ChatGPT, Claude or Codex integration (Your current AI setup); pricing varies for open models hosted in country or on own servers. Minimum 3 seats. Annual billing provides 2 months free versus monthly billing. Individual plans available. Custom quotes for more than 100 se
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Inbox Triage bot: reads support inbox, drafts routine replies, flags items needing human attention
Reply Drafter bot: writes careful replies to emails using company history and policies
Support Report bot: turns weekly support emails into actionable reports with trends
Article Writer bot: creates weekly website articles from client questions
SEO Doctor bot: checks Google rankings and identifies pages to improve
Data audit logging: every question, answer and data access recorded on customer's servers
Open model support: runs Mistral, Qwen, DeepSeek and other open-source language models
Flexible deployment: existing AI apps, local cloud provider, or on-premise servers
Team Brain with source attribution: firm's memory with sources cited for every answer
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
Complete audit trail for regulatory compliance: every action logged on customer's side for audits and regulators
No per-prompt billing: fixed seat-based pricing regardless of usage volume
Designed by security expert: built by someone experienced in regulated industry deployments and compliance
Neuron7
Locul