AI agents for field service, technical support, and customer care
Not given
Stage
Established
Established
Founded
2020
2020
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free tier available to automate first process with no credit card required. Enterprise pricing is consumption-based, scaling with volume of automated transactions and complexity of agents rather than per-bot or per-user licensing.
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Hallucination-free AI automation through deterministic execution
English as Code for plain English programming of workflows
Patented Time Machine runtime with pause-patch-resume capability
200+ pre-built enterprise integrations
Builder Agent for no-code workflow creation
Symbolic Executor for deterministic execution
Resolution Agent for automatic exception handling
Context Graph for auditable business decisions
Role-based access control and audit governance
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
Deterministic execution with zero hallucinations, unlike probabilistic AI systems
English as Code lets business users build automation without developers
12x lower maintenance cost compared to traditional RPA
Consumption-based pricing that scales with transaction volume, not per-bot licensing
Production deployment in 14-30 days for single workflows
Neuron7
Kognitos