AI agents for field service, technical support, and customer care
Structured AI decision support through multiple independent perspectives
Stage
Established
Not given
Founded
2020
Not given
Based in
US
Not given
Pricing model
Contact for pricing
Paid
Pricing
Not given
Essential: €9 (4 AI perspectives); Consilium: €19 (8 AI perspectives); Grand Consilium: €29 (12 AI perspectives). Prepaid packages available: Essential packages of 5 for €39 or 10 for €69; Consilium packages of 5 for €69 or 10 for €129; Grand Consilium packages of 5 for €99 or 10 for €179. Each pric
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Multiple independent AI perspectives analyze the same question
Anonymous cross-checking of AI answers
Structured Decision Brief with recommendation and risks
Three analysis levels: Essential (4), Consilium (8), Grand Consilium (12) perspectives
Support for 42 languages
Automatic masking of personal and identifying data
Zero Data Retention requirement from AI providers
One follow-up question included per report
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
Anonymous ranking ensures quality of arguments over model reputation
Structured decision report rather than raw AI text
Data confidentiality with Zero Data Retention built in
Neuron7
Expert Consilium