AI agents for field service, technical support, and customer care
AI assistant for workplace questions
Stage
Established
Not given
Founded
2020
Not given
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Team Plan: $12 per seat per month or $10 per seat per month (paid yearly). Business Plan: $15 per seat per month or $12 per seat per month (paid yearly) with minimum 10 seats. Enterprise Plan: Contact us.
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Real-time search across all company apps
Natural language question understanding
Source citations and knowledge base references
Custom AI bot creation for specific use cases
Slack and browser integration
Permission-based access control
Instant setup without data indexing
Multilingual support
Multiple LLM model options
Wide integration ecosystem
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
No data duplication or indexing required for instant setup and maximum security
Customizable AI for every team and use case
Enterprise-grade security with minimal data handling
Neuron7
Dashworks