AI agents for field service, technical support, and customer care
Self-hosted personal AI agent for working professionals that handles email, calendar, files and tasks with a one-time license
Stage
Established
Not given
Founded
2020
Not given
Based in
US
CA
Pricing model
Contact for pricing
Free trial
Pricing
Not given
AIDA Self-Hosted: CAD $197 one-time license (founding price for first 50 seats, then $397). Autafy Setup service: $697 CAD one-time. Custom Automation builds: from $497 CAD. 7-day free trial available with no credit card required.
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Inbox triage with scheduled monitoring and customizable urgency filtering
Email management with read, send, summarize and search capabilities for Gmail and Outlook
Calendar and scheduling with event creation, availability checking and daily briefings
File and document search, read and summarization in Google Drive and Microsoft OneDrive
Task management for Google Tasks and Microsoft To Do
Custom AI skills for business processes like quoting and client onboarding
Scheduled cron jobs and recurring automations including morning briefings and weekly reports
Persistent memory across conversations with episodic recall of past events
Access via WhatsApp, Telegram, Discord, web chat and desktop PWA
Support for 20+ built-in tools and MCP server extensions
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
One-time lifetime license instead of recurring subscription
Fully self-hosted on your own server with no data centralization
Model-agnostic with bring-your-own-API-key and local Ollama support
Neuron7
AIDA by Autafy