AI agents for field service, technical support, and customer care
Build and run AI agents, teams and workflows without code
Stage
Established
Not given
Founded
2020
Not given
Based in
US
BE
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Community: free forever on your own server. Personal: €20/month billed yearly (€240/year) or €24/month billed monthly. Pro: €40.83/month billed yearly (€490/year) or €49/month billed monthly. Business: €165.83/month billed yearly (€1,990/year) or €199/month billed monthly. Enterprise: on quote. All
Key features
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
Create workflows with conditions, loops, and human approvals
AI Assistant builds teams from natural language descriptions
Knowledge bases and data tables for agent memory
Prompt Studio for testing and improving agent instructions
VibeApps for conversational user interfaces
Support for multiple AI providers
Community edition runs on your own server with Docker
Hosted cloud workspaces with no installation required
What makes it different
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
No coding required; build with natural language or visual drag-and-drop
Keeps human judgment in control; work returns to people for decisions
Open source Community edition with no time limit or cost
Choose where your data runs: your own server or hosted cloud
AI Assistant generates teams and workflows from plain English descriptions
Neuron7
Agentivity™