AI teammates that handle customer follow-up for small businesses
Unified conversational AI agent platform for automating customer conversations across voice, chat, WhatsApp, email and social media
Stage
Startup
Established
Founded
2026
2019
Based in
Not given
IN
Pricing model
Freemium
Not given
Pricing
Free plan with 100 credits per month; Go plan at €56/month with 1,500 credits; Pro plan at €139/month with 6,000 credits; Company plan with custom pricing and custom credits. All plans include unlimited agents, customer support and the ability to cancel anytime.
Not given
Key features
Automatic email replies within minutes to customer requests
Learns business information from website and documents
Complete action log in plain language
Custom business rules for tone, prices and timelines
Voice AI Agent for automated phone conversations
WhatsApp AI Agent for messaging automation
Chat AI Agent for web and messaging platforms
Email AI Agent for email automation
Social Media AI Agent for social platform engagement
AI Copilot for live agent assistance
Multilingual support across multiple languages
AI Agent Studio for agent configuration
Knowledge Base integration
What makes it different
No code required and no installation: starts by pasting your website URL and describing the work
Not tied to any single AI model: agents continue working if models change
Vertically integrated end-to-end conversational AI stack with native orchestration
Unified platform covering pre-conversation, live-conversation, and post-conversation workflows
Multi-session context retention across conversations
Enterprise compliance and security for regulated industries
Flexible deployment options including SaaS, Private Cloud, or On-Premises
Muzau
ConvoZen