AI agents that automate personalized customer journeys across email, SMS, and onsite to drive retention and revenue
A platform to build, run, and use AI microagents through search
Stage
Not given
MVP
Founded
2023
Not given
Based in
Not given
US
Pricing model
Contact for pricing
Free trial
Pricing
Not given
The agent server is free and source available with no license fee. Search2o Cloud is free during the beta period. Production pricing will include a platform fee, developer fee, storage fee, and usage fee with no per-user charges. Paid service planned for January 2027.
Key features
Smart Targeting
User-level Personalization
Agentic Experimentation
Agentic Orchestration
Winback campaigns
Post-Purchase journeys
Welcome flows
Cross-Sell automation
Abandonment recovery
Churn Prevention
Built-in agent discovery and multi-agent conversations
Agent framework to define and publish agents
Encrypted conversations and memories by default
Multi-user access with four roles plus service accounts
Human-in-the-loop controls for critical actions
Stateless horizontally scalable architecture
Environment profiles for dev and prod
Source available server and UI
What makes it different
AI agents make real-time, individual-level decisions for each customer based on behavior and predicted outcomes
Causal AI that measures which actions actually drive lift, not just patterns in past behavior
No engineering required; integrates seamlessly with existing email and SMS platforms
True 1:1 personalization at individual customer level instead of segment-based optimization
Search that retrieves and runs AI workflows instead of matching documents
Agents that combine deterministic workflows with LLM-driven reasoning
Hybrid cloud architecture requiring only stateless servers in your environment
No per-user licensing, pay only for developers, storage and usage
Enterprise-grade reliability and security standards
Monocle
Search2o