AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Freemium
Not given
Pricing
Starter: $7.50/month (monthly) or $9/month (annual); Pro: $15.83/month (monthly) or $19/month (annual); Premium: $40.83/month (monthly) or $49/month (annual). Annual plans save 17%.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Upload PDF, Markdown, and text documents to seed simulations
Convert source material into ontology and graph structure
Run parallel simulations with up to 1 million agents per run
Generate prediction reports with key risks and confidence signals
Deep interaction through ReportAgent or direct character interviews
Dual-surface simulation across Twitter and Reddit style channels
Follow-up questions in the same workspace for continued analysis
Build executable scenarios for public opinion, market, policy, and narrative use cases
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Inspectable AI forecasts treated as exploratory hypotheses before operational decisions
Review simulations before upload with the Forecast Explorer gallery
Graph-native simulation that exposes actor incentives, narrative spread, and reaction chains
Templates and guides for recurring scenario types like crises and product launches
Keeps judgment with humans on scenario boundaries and high-stakes operating calls
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent