AI agents for field service, technical support, and customer care
Stage
Not given
Established
Founded
Not given
2020
Based in
BR
US
Pricing model
Free trial
Contact for pricing
Pricing
US$120 per agent per month, with a 30-day free trial (card required, nothing charged until it ends). Larger teams pay less: the rate drops by $1 for each agent added through the ninth, settling at US$110 per agent from 10 onwards. You bring your own model key and pay the provider directly for tokens
Not given
Key features
AI software engineer agent
AI product manager agent
AI QA engineer agent
AI systems architect agent
AI SRE (Nadia Serrano)
GitHub, Linear, Slack and Microsoft Teams integration
Incident investigation workflow
Release verification
Granular permissions per agent
30-day free trial with no credit card charge
Service Expertise Graph built from case history
Step-by-step diagnostic guidance adapted to technician role and experience
Predictive issue identification
Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
Real-time learning and improvement from each case closed
Multi-region service standardization
What makes it different
No separate token metering—you bring your own model key and pay the provider directly
Agents operate only with permissions you explicitly grant and can revoke
All changes require human approval before reaching production
One price per agent regardless of specialization
Integrates with tools your team already uses
Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
Improves with every resolution, creating institutional knowledge at scale
Fast deployment of weeks, not months, with pilots running quickly
Levels the playing field so newly onboarded technicians match experienced ones
Matill
Neuron7