Conversational AI for physical product and equipment support
Stage
Not given
Established
Founded
Not given
2016
Based in
BR
US
Pricing model
Free trial
Not given
Pricing
US$120 per agent per month, with a 30-day free trial (card required, nothing charged until it ends). Larger teams pay less: the rate drops by $1 for each agent added through the ninth, settling at US$110 per agent from 10 onwards. You bring your own model key and pay the provider directly for tokens
Not given
Key features
AI software engineer agent
AI product manager agent
AI QA engineer agent
AI systems architect agent
AI SRE (Nadia Serrano)
GitHub, Linear, Slack and Microsoft Teams integration
Incident investigation workflow
Release verification
Granular permissions per agent
30-day free trial with no credit card charge
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
What makes it different
No separate token metering—you bring your own model key and pay the provider directly
Agents operate only with permissions you explicitly grant and can revoke
All changes require human approval before reaching production
One price per agent regardless of specialization
Integrates with tools your team already uses
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Matill
Aquant