M91 vs TheyDo Agent

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

M91 compared with TheyDo Agent
Detail	M91	TheyDo Agent
What it does	Human-in-the-loop approval for AI agents	AI agent grounded in customer journey context for enterprise CX operations
Stage	Not given	Established
Founded	Not given	2016
Based in	Not given	NL
Pricing model	Free	Not given
Pricing	Free forever with all features included	Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features	Alerts on iPhone and Android with answer buttons Phone call escalation for high and critical alerts Breaks through silent mode and Do Not Disturb Attachments and notes on every alert Broadcast to a channel with one person taking ownership See who acted and who ignored alerts Answer buttons set by you or your AI Callback webhooks to return answers to your code Setup via pasted prompt or API key-free send link Integration with AI frameworks, automation platforms and HTTP API	Ask in plain language and receive answers grounded in customer journeys Surfaces insights and identifies where friction is accumulating Generates executive briefs, sprint inputs and stakeholder reports Cites sources for every claim with specific journey steps and research pieces Aligns business KPIs and voice of customer data to customer journeys Skills framework for standardized, repeatable AI tasks Role-based access controls and enterprise security No data sharing with third-party AI providers TheyDo MCP for integration with external AI systems
What makes it different	Full-volume alerts that interrupt even when phone is silenced No SDK, API key or card required to start Free forever with every feature for every team member Escalates to phone calls for critical alerts that go unanswered Works with existing AI agents, workflows and monitoring tools	Every answer cites sources and cannot hallucinate because it only reasons over your data Turns raw transcripts and notes into structured journey insights in minutes instead of weeks Role-based permissions ensure agent respects workspace access controls
Community votes	0	0
DR (Domain Rating by Ahrefs)	73 no change since last check	63 no change since last check
Trust Flow (Majestic)	1	19
Citation Flow (Majestic)	1	39
Referring domains (Majestic)	0	599

4 details filled in for both companies.

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