Meeting notes and minutes from every call without a bot joining
AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
AE
NL
Pricing model
Freemium
Not given
Pricing
Not given
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Records meetings without a bot joining the call
Automatic summaries with tasks, owners and deadlines
Works with Zoom, Meet, Teams, Webex, softphones and messengers
Individual skill profiles and competency scoring
Team-wide dashboard for managers
Integration with Claude and ChatGPT
Available on macOS, Windows and Linux
Recordings stored locally on your computer first
End-to-end encryption and UAE PDPL compliance
Continue recording if internet drops
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Records calls without a bot joining the meeting
Only the installer needs the app; other participants install and confirm nothing
Skill profiles build automatically from real calls, replacing manual performance reviews
Managers see team insights without accessing individual recordings
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Lansy Desk
TheyDo Agent