AI agent grounded in customer journey context for enterprise CX operations
Stage
Established
Established
Founded
2020
2016
Based in
US
NL
Pricing model
Freemium
Not given
Pricing
Free tier available to automate first process with no credit card required. Enterprise pricing is consumption-based, scaling with volume of automated transactions and complexity of agents rather than per-bot or per-user licensing.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Hallucination-free AI automation through deterministic execution
English as Code for plain English programming of workflows
Patented Time Machine runtime with pause-patch-resume capability
200+ pre-built enterprise integrations
Builder Agent for no-code workflow creation
Symbolic Executor for deterministic execution
Resolution Agent for automatic exception handling
Context Graph for auditable business decisions
Role-based access control and audit governance
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Deterministic execution with zero hallucinations, unlike probabilistic AI systems
English as Code lets business users build automation without developers
12x lower maintenance cost compared to traditional RPA
Consumption-based pricing that scales with transaction volume, not per-bot licensing
Production deployment in 14-30 days for single workflows
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Kognitos
TheyDo Agent