Conversational AI for physical product and equipment support
Stage
Established
Established
Founded
2020
2016
Based in
US
US
Pricing model
Freemium
Not given
Pricing
Free tier available to automate first process with no credit card required. Enterprise pricing is consumption-based, scaling with volume of automated transactions and complexity of agents rather than per-bot or per-user licensing.
Not given
Key features
Hallucination-free AI automation through deterministic execution
English as Code for plain English programming of workflows
Patented Time Machine runtime with pause-patch-resume capability
200+ pre-built enterprise integrations
Builder Agent for no-code workflow creation
Symbolic Executor for deterministic execution
Resolution Agent for automatic exception handling
Context Graph for auditable business decisions
Role-based access control and audit governance
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
What makes it different
Deterministic execution with zero hallucinations, unlike probabilistic AI systems
English as Code lets business users build automation without developers
12x lower maintenance cost compared to traditional RPA
Consumption-based pricing that scales with transaction volume, not per-bot licensing
Production deployment in 14-30 days for single workflows
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Kognitos
Aquant