AI chat for small business websites that answers customer enquiries day and night
Reply in your voice, in any app
Stage
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Founded
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Based in
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Pricing model
Freemium
Free trial
Pricing
Free plan at $0/month with 100 answers a month. Answer plan at €19.90/month (€), US$22.90/month (USD), £17.90/month (GBP), or A$32.90/month (AUD), with 2,000 answers a month. Add-ons available for photo estimates, extra answers, extra team members, Instagram auto-sync, and coming soon: Google Calend
Free during beta. Typeback Pro subscription available through Apple's in-app purchase with additional replies and features.
Key features
Answers customer enquiries instantly using your pricing, policies and service area
Collects job details and emails enquiries for your confirmation
Photo estimates feature for job assessment
Customizable brand colours, logo and tone of voice
Weekly summary email of all chats
Optional voice responses in Chrome and Safari
Customers can flag incorrect answers for improvement
No minimum term, cancel anytime
Chat records deleted after 30 days
Reads conversations on screen to generate contextual replies
Live mode for real-time chat broadcasting
Screenshot-based reply generation
Voice dictation with magic mic
Reply customization with tone options
Works in any messaging app
Voice message transcription
Back Tap gesture support for Live mode
Action Button integration
Profile screen memory for context
What makes it different
Built specifically for trade businesses, not generic small business
Answers in seconds before customers ring a competitor
Nothing is auto-booked without your confirmation
Uses your real prices and policies, never generic responses
No technical knowledge needed for setup
Voice-based reply generation that sounds like your texting style
User always controls sending - keyboard only fills the message field
No chat logging on Typeback's servers for privacy
Live mode reads conversations in real-time before you ask for a reply
Kea AI
Typeback